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Q:Do you accept orders placed outside of the US?
A:Yes,we ship to worldwide by DHL/UPS/FedEx/Royal Mail/DPEX/EMS and so on.
Q: What kind of warranty or guarantee do you offer on your products?
A: We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure high quality and it's never be our intention to send out damaged or faulty goods.
Q: How can I make sure I order the correct size and fit?
A: Please carefully confirm the size before order, or you can let us choose size for you.
Q: When will I receive my items after I place an order?
A: Normally,within 30 days from the day you paid.
Q:Can i cancel my order or return the dress?
A: It depends,please see our refund policy.
Q: What payment methods do you accept?
A: We currently accept Credit card and PayPal payment. If you don’t have PayPal account,you can open one which is very easy. Paypal can be used by Credit Card (Visa, MasterCard, Discover, and American Express),Debit Card, or E-check (i.e. using your regular Bank Account).
Q: How can I make a change on my order?
A: Before you proceed to check out you can leave your request about the products in order note. We will check it carefully and try our best to satisfy you. If your order is requested urgently, it is better for you to contact us in 24 hours after you’ve paid. In addiction, if you have already paid and need a change, please contact our customer service representatives immediately, we will discuss with the tailors to see if it is possible. However,refund&exchange is not available when your order is finished.
Q:Can i get extra discount for several pieces dresses?
A:Yes,please contact us,then we will give you lowest price.